The health of your website depends on maintenance. We offer monthly maintenance plans, retainer based alternatives and full scale, 24 hour-a-day website support, allowing you to purchase the level of service you need. Invest in peace of mind and continued website success as we monitor and maintain your WordPress website.
Expert WordPress Maintenance and Monitoring
Our maintenance and monitoring plan performs the following actions:
- Remote monitoring every 15 minutes to ensure your site is online.
- WordPress version upgrades within a week new releases. If a new release is related to an immediate security issue, site will be updated within 24 hours of the software release.
- Weekly upgrade of website plugins.
- Weekly database backups stored off site via Amazon S3 technology.
- Monthly website backups stored off site via Amazon S3 technology.
Retainer Based Service Agreements
Monthly maintenance blocks grant priority access to our team. Appointments for non-retainer clients are typically booked 3-6 weeks in advance, while service retainer clients receive quick response without incurring rush fees. Support tickets are started within 3 business days and resolution is top priority.
9seeds maintenance blocks includes:
- Phone/video conference consultation or training
- Plugin installation & configuration
- Minor theme customization
- Content updates
Retainer based maintenance block contracts require 5 hours minimum per month, and include all services in our maintenance and monitoring plan.