WP Event Ticketing setup video

As great as written instructions can be, some people have a much easier time learning visually. For those folks we’ve created a walk-through video to show users how to set up and configure the WP Event Ticketing plugin.

If you have trouble viewing the video here, click over to vimeo.com

Minor update for WP Event Ticketing

Earlier today we released an update to our WordPress plugin WP Event Ticketing (version 1.1.4). It is a minor update to fix 2 bugs that a few users had run in to. Here is what was updated:

  • Default permalink sites (?page_id=) no longer cause illegal URLs to be generated
  • Clicking on delete then cancel doesn’t cause ticket/package to still be deleted

In other Event Ticketing news, we are still hard at work on WP Event Ticketing Pro. It’s coming along nicely and even though we are very excited to share it with you, we’ll be keeping it under wraps until we’re confident that it’s ready to rock! If you want to be one of the first to hear all the juicy details about it, sign up for the 9seeds newsletter.

Until next time, Cheers!

Running WP Event Ticketing with Thesis

UPDATED 12/1/2010: Version 1.1.2 was released this evening and fixes the conflict with Thesis. Instead of editing the files manually, you can download the latest version instead.

We’ve had a few reports of our plugin WP Event Ticketing not displaying the Ticketing menu on the admin dashboard. The common denominator for the reports was that they were all using the Thesis theme.

After some troubleshooting through the code, I found a conflict that I believe to be a bug in the way WordPress handles the addition of new navigational menu items. I’ve reported the conflict to the WordPress development team, but it’s not something that will likely be fixed right away. So until then, we’ve come up with a simple workaround. We will include this update in our next release, but until then, here is the workaround.

1. In a text editor, open the file named ticketing.php
2. Find the line that looks like this:

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add_menu_page('Tickets', 'Tickets', 'activate_plugins', 'eventticketing', array("eventTicketingSystem", "ticketReporting"), WP_PLUGIN_URL . '/' . plugin_basename(dirname(__FILE__)) . '/images/calendar_full.png',30);

3. Replace that line with the following:

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add_menu_page('Tickets', 'Tickets', 'activate_plugins', 'eventticketing', array("eventTicketingSystem", "ticketReporting"), WP_PLUGIN_URL . '/' . plugin_basename(dirname(__FILE__)) . '/images/calendar_full.png',29);

Once you make this change, “Tickets” should now show up right before the “Thesis” menu item.

As always, if you run in to any issues with the plugin, we urge you to post it to the WP Event Ticketing Support Forum. If you’d like to be informed when we release new software updates, be sure to sign up for the 9seeds Newsletter.

John Hawkins interviewed by Life of the Freelancer

Back in September I was contacted by Robert Dempsey about doing an interview for a new project he was working on. The project is a site called Life of the Freelancer where he’s providing excellent information, interviews and resources for people who are already or are considering leaving corporate America and working as freelance.

Since I work from home, every day life happens all around me all day long. About 5 minutes in to the video, you’ll get to hear my Irish Setter lose his mind when the gardener shows up. After that, things settle down. :)

I was lucky enough to have the opportunity to meet Robert in person a few weeks back at WordCamp MSP. He is a tremendously nice guy and is providing excellent information over at LifeOfTheFreelancer. I encourage you to check it out.

As a quick aside, I was jokingly giving Robert grief about the fact that I had recorded the interview with him back in September and as of a few weeks ago it still hadn’t been posted. It was, of course, all in good fun. But you know how they say everything happens for a reason, well this was a perfect example. Listening to the interview this morning turned out to be perfect timing. It was a great reminder of why we set out on this crazy journey that is 9seeds.

Before I go, I’d like to wish you all a very happy Thanksgiving.

- John

New support forums

As we continue to release new plugins, providing our users with an easy way to get technical support is very important to us. So we’ve set up a couple support forums for our existing products.

WP Affiliate Manager
Product Information
Support Forum

WP Event Ticketing
Product Information
Support Forum

Both forums are brand new, so don’t be shy about being the first to throw in a question if you have one.