StudioPress Theme Purchase - Request for Support Access
If you’ve purchased one of our themes at StudioPress.com and you’d like to access our support forum, we love to help make that happen. If you are looking for set up instructions, they are in the download files back on StudioPress.com of via this link.
Before we continue…
Let us take a moment to first say thank you for your purchase. We’re excited to have you as one of our customers.
Now, back to your request for support…
If you could please complete the inquiry form, we would be happy to get you set you up in our system.
You might be wondering why we need so much information right now. We need this information so we can:
- See if you are an existing customer and if so, establish a new record to grant access to the Jessica forum. We’d like to keep all your access under one account so it is convenient for you.
- If you’re a new customer, we need to create an account for you as well as establish forum access.
We want to make sure both steps adhere to the requirements of our order system so you have no issues with access or future orders.
Please allow one business day for support access set up and notification. We promise to get to you faster if we can accommodate it into our workflow.